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3 · Purchase orders and confirmation
Who acts: the supplier. Starts with: a purchase order (PO) arriving in the supplier's queue. Ends with: the supplier committing to all of it, part of it, or none of it.
One PO per supplier
Issuing a request creates one purchase order for each supplier in the plan. Each PO is its own contract, with its own lines, total, delivery or pickup, and payment method. A request for five suppliers produces five POs that move independently.
Confirming
The supplier checks stock and prices, then answers line by line:
| Answer for a line | Meaning |
|---|---|
| In full | Will supply the quantity ordered at the price ordered |
| Part only | Can supply fewer |
| Later date | Can supply it, but not by the date needed |
| Substitute | Proposes an equivalent product, with its price |
| Can't supply | Drops the line |
The supplier also confirms the delivery window or pickup point. By default the supplier has 4 hours to confirm; a late confirmation is flagged to platform staff.
Statuses you will see
PO issued → Awaiting confirmation → one of:| Outcome | Status | What happens next |
|---|---|---|
| Everything as ordered | Confirmed | On to payment |
| Some lines changed | Partially confirmed with Correction proposed | The buyer answers the correction before the order moves on |
| Nothing can be supplied | Rejected | The buyer sources those lines elsewhere |
Before the supplier confirms, the buyer can still cancel the PO.
Why changes become a correction
The buyer ordered something specific. If the supplier can only offer something different, the buyer decides whether to take it. So every difference — quantity, price, date, substitute — is collected into one correction. The buyer accepts, counters or rejects it, and only then does the PO move on as a new version.