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2 · Approval
Who acts: approvers in the buyer's company, and its owner for some cases. Starts with: a request or an RFQ award that one of the company's rules catches. Ends with: approved (the orders go out), sent back for changes, or rejected.
Homeowners never see this step. Companies decide their own rules, so a small team might approve nothing and a large one might approve everything over a threshold.
Typical rules
The company owner sets the rules. The usual ones are:
| Rule | Who must approve |
|---|---|
| Order above an amount | Any approver whose personal limit covers it |
| Order above a higher amount | Two different approvers |
| Project would go over budget | The owner |
| A correction brings in a substitute product | An approver |
Each approver can have a personal limit. An approver with a USD 25,000 limit can approve orders up to that amount; above it, the approval waits for someone with a higher limit or the owner.
What the approver sees
The whole order before it is placed: the lines, the chosen suppliers, the total, the project and its budget, and the checks that triggered the rule. They then:
- Approve. The purchase orders are created and sent to suppliers. When two approvers are needed, the first approval waits for the second.
- Request changes. The request goes back to the buyer as a draft, with the approver's comment.
- Reject. It goes back with a reason; nothing is ordered.
Nobody approves their own request.
How it ends
| Outcome | What happens next |
|---|---|
| Approved | Purchase orders go out: step 3 |
| Changes requested | The buyer edits and issues again |
| Rejected | Nothing is ordered; the reason is kept on the request |
The same step applies to RFQ awards: when the buyer picks winning quotes worth more than a rule allows, the award waits here before its purchase orders are created.