4 · Payment

Who acts: the buyer pays; the supplier records receipt when needed. Starts with: a confirmed purchase order. Ends with: the order paid, or set to be paid on delivery.

You pay the supplier, not the platform

The supplier is the seller and issues the invoice. LCPP never holds the money; it records the payment status so both sides see the same thing.

Three ways to pay

The buyer picks the method per supplier when issuing. Suppliers choose which methods they accept.

Method	How it works	Who marks it paid
Online	The buyer pays on the supplier's own payment page (card or e-wallet) and comes back with the result	The payment provider confirms it straight away
Bank transfer	The buyer transfers to the supplier's account, shown on the order, and uploads the receipt	The supplier, once the money arrives
Cash on delivery	Nothing is paid now; the buyer pays the driver or the counter at handover	The supplier, at handover

Orders paid up front should be paid within 3 days of confirmation by default. The supplier starts preparing once the order is paid. With cash on delivery it starts straight away.

Statuses you will see

Awaiting payment → Paid, or Pay on delivery

How it ends

Outcome	What happens next
Paid	The supplier prepares the order: step 5
Pay on delivery	Preparation starts now; payment is taken at handover
Payment fails	The buyer tries again or switches method; the order waits
Not paid in time	The buyer is reminded; the order does not move until it is paid or cancelled

Refunds go back through the same channel the buyer paid with, and are recorded on the order.